Last Updated: June 07, 2025

Introduction

This Privacy Policy explains how compareremovalistquotes.com.au (“we,” “us,” “our”) handles personal information about our removalist partners, in accordance with the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth).

Information We Collect

When you register or use our Partner services, we may collect:

• Communications: Support requests, email correspondence, consent records.

• Business & Contact Details: Business name, ABN/ACN, address, email, phone number.

• Representative Details: Names, roles, and contact information for authorised contacts.

• Account Credentials: Username and password (securely hashed).

• Billing & Transaction Data: Credit-card or PayPal token details, purchase records, invoices.

• Usage & Device Data: IP address, browser type, login/logout timestamps.

How We Use Your Information

We use your personal information to:

• Detect and prevent fraud or misuse of our platform.

• Provide, administer, and bill for your directory listing.

• Authenticate and secure your account.

• Communicate about your listing, billing, and support enquiries.

• Maintain records to comply with our legal and regulatory obligations.

Disclosure of Information

We may disclose your information to:

• Business Transfers: in the event of a sale, merger, or acquisition — subject to confidentiality undertakings.

• Service Providers: e.g. payment processors, hosting and email-delivery partners — each bound by confidentiality.

• Legal & Regulatory Bodies: if required by law or to protect our legal rights.

Data Security & Retention

We store your data on secure servers with encryption in transit and at rest.

Access is restricted to authorised personnel only.

We retain your information for as long as your account is active plus up to 7 years thereafter to meet tax, accounting, and legal requirements.

Access & Correction

Under the Privacy Act you have the right to request access to the personal information we hold about you and to ask us to correct any inaccuracies.

To exercise these rights, please contact us at support@compareremovalistquotes.com.au. We will respond within the timeframes required by law.

Marketing Communications & Spam Act Compliance

Every marketing email contains a clear unsubscribe link.

You may withdraw consent or opt out at any time by clicking “unsubscribe” or contacting support@compareremovalistquotes.com.au

Changes to This Policy

We may update this policy from time to time. All changes take effect when we publish the revised policy.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at support@compareremovalistquotes.com.au

Thank you for using compareremovalistquotes.com.au. We value your trust and are committed to protecting your privacy.